Lead Crew Member

Accor Indonesia · 📍 Makassar, Sulawesi Selatan · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 15.000.000 – Rp 25.000.000 per month
Accor Indonesia is seeking a dynamic and experienced Lead Crew Member to join our team in Makassar, Sulawesi Selatan. In this role, you will be responsible for leading and managing a team of crew members to ensure the smooth operation of our hotel services. This is a fantastic opportunity to be part of a renowned hospitality group and to contribute to creating exceptional guest experiences.

📋 Tanggung Jawab Pekerjaan

Lead and supervise a team of crew members to ensure high standards of service and cleanliness.,Coordinate and delegate tasks to team members to ensure efficient and effective operations.,Maintain and enforce hotel policies and procedures to ensure compliance and guest satisfaction.,Train and develop team members to enhance their skills and knowledge.,Monitor and report on team performance and productivity.,Ensure the availability of necessary supplies and equipment for daily operations.,Address and resolve guest complaints and issues promptly and professionally.,Participate in regular team meetings and contribute to the development of operational plans.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a similar role in the hospitality industry.,Proven track record of leading and managing a team in a hotel or similar environment.,Strong communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with hotel management systems and software.,Knowledge of local regulations and compliance requirements.,Ability to lift and move heavy objects as needed.,Valid ID and work permit for Sulawesi Selatan.

🛠️ Keahlian

Leadership and team managementCustomer service and guest relationsOperational efficiency and process improvementTraining and developmentProblem-solving and conflict resolutionAttention to detail and quality controlMultitasking and time managementLanguage skills (Indonesian and English are preferred)
Siap Melamar?
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